Fake DVD box set from Amazon's marketplace? How do i get money back?

I purchased the Sex and the City box set from Amazon.ca in the Marketplace section. The one i received in the mail is fake – the DVDs make a loud sound in the dvd player, the dvd player stalls and has trouble at times playing it, and there are typos within the print materials.

Will I be covered by amazon if I file a claim? I just sent an e-mail to the seller telling them it is a fake copy and that I would like my money back.

Answer by David O
If the seller does not offer you a refund (which they should), simply file an A-Z claim. You will get a refund in 2-3 weeks.

What do you think? Answer below!

Amazon has no faith in my taste in movies…


Image by br7tt
I mean they’re right. It has Clint Eastwood, bare-knuckles fighting and a goddamned ape, what’s not to like? But still…it’s a little embarrassing.

SPN DVD Corner: ‘The Mechanic’, just your typical action flick
Rated R by the MPAA; 1 hour, 32 minutes; The price is $ 29.59 for DVD edition and $ 27.99 for Blu-ray edition at Amazon.ca. Assassination, betrayal and martial arts are found in many action flicks and 2011's 'The Mechanic' doesn't differentiate itself from the pack.
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